
Terms and conditions - singing lessons
Singing lessons can be booked via Setmore.
Link below:
https://chiaramarcon.setmore.com/bookappointment
Cancellation & Rescheduling Policy:
❌ Less than 24 hours’ notice:
Lessons cancelled with less than 24 hours’ notice or on the day of the lesson are non-refundable and will count as a lesson.
⚠️ Less than 48 hours’ notice / 48 hours’ notice:
Lessons are non-refundable – you will incur an £18 cancellation fee, and the remaining credit will be stored for the next lesson, which will be rescheduled on a different day, according to availability.
⚠️ Important
You won’t be able to reschedule or cancel the lesson by yourself via Setmore, so please contact Chiara ASAP via email to reschedule a lesson. Rescheduled lessons must be booked and attended within one month of the missed lesson, or the credit will be lost.
✅ More than 48 hours’ notice:
Lessons are non-refundable – full credit will be stored for the next lesson, which will be rescheduled on a different day, according to availability.
⚠️ Important
You won’t be able to reschedule or cancel the lesson by yourself via Setmore, so please contact Chiara ASAP via email to reschedule a lesson. Rescheduled lessons must be booked and attended within one month of the missed lesson, or the credit will be lost.
If, for any reason, the teacher cannot deliver a lesson:
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a cover singing teacher might take the lesson, if available, and if the student prefers to keep the lesson scheduled on the same day;
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full credit will be stored for another lesson.
Thank you, it’s a pleasure to coach you!